Refunds for HackerAdda Software purchases shall be governed by the terms outlined in this Refund Policy.
Therefore, we strongly encourage all customers to read the following information carefully before placing an order, as it outlines your legal rights, responsibilities, and important limitations regarding refunds.

1. Direct Purchases from HackerAdda

If you purchase HackerAdda Software directly from our official website or authorized support channel, then you may be eligible for a full refund under specific conditions.

• In case the software fails to function as advertised, despite correct installation and usage.

• Furthermore, if after following the complete setup process, you are unable to gain access to the target mobile due to technical faults in the software.

• Provided that you report the issue within 7 days of purchase and actively cooperate with our support team during troubleshooting.

In such cases, we will issue a full refund without any deductions or hidden fees.
However, refunds will not be granted in situations involving incorrect usage, unsupported devices, or errors caused by the user.

2. Purchases via Third-Party Resellers

Alternatively, if you bought HackerAdda Software through a third-party platform (e.g., a reseller or external online store), then your refund request must be submitted directly to that reseller.

• Please note, we are not responsible for processing refunds on behalf of third-party vendors.

• In this scenario, your refund eligibility is determined by the individual return/refund policies of the reseller’s platform.

• Nonetheless, we are happy to assist in verifying your purchase or confirming any technical issues for record purposes.

  3. Important Restrictions & Exclusions

  Before placing your order, be aware of the following conditions:

  • No refunds will be provided once the software has been successfully activated and full access to the target device has been achieved, unless a critical technical issue is proven.

  • Moreover, refunds will not be processed for the following reasons:

    • Change of mind

    • Incompatibility with your device due to failure to meet system requirements (e.g., outdated OS)

    • Failure to read the product description or usage instructions carefully

  Additionally, we do not offer partial refunds or credit toward future purchases.
  Thus, we encourage all users to thoroughly review the product details before making a purchase.

  4. Support Before Refunds

  If you experience any issues, we highly recommend reaching out to our technical support team first.
  Often, issues can be resolved quickly through expert guidance or a live remote assistance session.
  Only after attempting support — and if the problem remains unresolved — will a refund be considered and initiated.
  
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